Reset your password

If you cannot sign in

1. Choose Forgot your password? It is on the sign-in page.
2. Enter your email. Choose Send reset link. Thyme Kept says “Password reset link sent. Check your email and use the newest link within the time limit.”
3. Open the link. It opens Set a new password.
4. Choose a new password. Enter it in New password and Confirm new password, then choose Save new password. Use at least 8 characters.

Thyme Kept says “Password updated. Opening Thyme Kept…” and signs you in.

If the link has expired you will see “This password reset link may be expired. Request a new link and try again.” Ask for a new link and use the newest one.

If you are signed in

Open Settings, then Account, then Password. Enter a new password twice and choose Update password.